Whether you're exploring options, ready to get started, or looking for enterprise solutions — our global team is here to help.
Beijing, China
Serving clients globally from our regional offices
We typically respond within 24 hours on business days.
Regional support hubs to serve you better, no matter where you are.
Regional support and sales for Asia Pacific markets. Local language support available.
European data privacy expertise, GDPR compliance guidance, and local support.
North American sales and enterprise account management. English-native support team.
Quick answers to common questions from international clients.
Absolutely. Our architecture is built on a "Data Stays Put" principle. Your data is processed and stored within our high-security compute hubs — it never leaves our secure environment. We provide full audit trails and meet international standards including ISO 27001 and GDPR requirements. Our CISO has deep experience in international compliance frameworks.
Our compute resources are strategically deployed across multiple large-scale data center regions, utilizing green energy for cost efficiency. We operate a unified, redundant private network that connects these resources — so you only need to connect to one platform, not manage multiple physical locations. We don't disclose specific geographic details publicly for security reasons, but all locations are accessible through our standardized API.
Simply click "Get Started," register your account, complete our verification process (which takes a few minutes for most businesses), and download our client software. You can be connected and running your first compute job within minutes. Our onboarding team will reach out to help you configure your first workload.
We accept USD, EUR, and other major international currencies. Payment methods include international wire transfers, major credit cards (Visa, Mastercard, Amex), and select cryptocurrencies (USDT). We can also accommodate net-30/60 payment terms for qualified enterprise clients. All transactions are processed securely through our PCI-compliant payment system.
Yes! We provide 24/7 English-language technical support. Our global team is experienced in working with international clients on onboarding, architecture review, and troubleshooting. We are a global business serving global customers — language and timezone should never be a barrier to getting great compute infrastructure.
For comparable GPU resources (e.g., H800, A100), our cost is typically 40-50% lower for a 12-month reserved instance. We also offer more flexible billing options (GPU-hour, Token) for variable workloads. There's no egress fee surprise, no hidden charges, and pricing is fully transparent. You can calculate your estimated costs using our pricing calculator or talk to our sales team for a custom quote.
"Data Stays Put" is our core security and compliance architecture. It means your proprietary data — training data, model weights, user PII — never leaves our secure processing environment. All computing work is done on our premises. We don't "export" your data to a third party or another jurisdiction. This architecture satisfies GDPR data localization requirements and provides maximum protection for your intellectual property.